Shipment auditing service


Automated multipoint audit is performed on each shipment



Share a Refund analyzes each shipment within a FedEx or UPS account using a comprehensive inspection, including items like: late delivery, surcharges, double billing and more.

The audit performed on each shipment is based on years of experience in shipment auditing. Over $1B worth of shipments have been auditing by the Share a Refund platform.

Auditing services are supported with proprietary software that delivers industry-leading numbers on speed and precision in the analysis performed on each shipment.

Share a Refund finds more refunds, faster with better software.

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small parcel auditing saas

Shipment auditing for all

Government, Large enterprises and small businesses use Share a Refund

Small parcel auditing done right

Overview

Share a Refund performs a multipoint check on each shipment to find any potential refund credits. Reasons why a shipment is eligible for a refund credit include: late delivery, duplicate charges, commercial surcharges, and more. Share a Refund covers all possibilities for refund credits.

Share a Refund’s proprietary software finds more refund opportunities in less time.

How it works

Share a Refund retrieves recent invoices from FedEx and UPS accounts, and analyzes each shipment individually. When a package meets the criteria for a refund credit being secured, Share a Refund updates information related to that package, so that other services within Share a Refund can perform actions on the shipment to reclaim a refund credit back to the shipping account.

Auditing activities for each shipment are available within the Share a Refund application, across several pages and various exportable reports.

Timeline

Share a Refund audits shipping accounts in near-real time. FedEx and UPS bill customers on a weekly basis. As such, new invoices are added to a shipping account each week. Share a Refund retrieves these invoices and processes the shipments within immediately.

The length of time an audit takes is dependent on the number of shipments within a given invoice. One thousand shipments per hour is the baseline estimate. Once complete, the results are published to a customer’s Share a Refund account.

Services within the Share a Refund application act automatically on shipments, according to a scheduled timeline. Any inputs required are communicated via email and notification within the Share a Refund dashboard.

In-depth reports on all auditing activities are available for download within Share a Refund. These reports are described in detail on the in-depth reporting service section. Learn more.

New shipping accounts

Share a Refund analyze shipments as far back as refund opportunities exist within an account. The amount of time is variable by account type and shipping activity. Generally, the length of time Share a Refund audits is between one month and six months historically. Under normal circumstances, this is a sufficient length of time to extrapolate the number of late packages and the savings potential within an account over a longer period of time. Longer periods of time can be audited on new customer accounts, upon request.

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Components

money back guarantee claim submission

Claim Submission


Claims for refunds are submitted to FedEx and UPS automatically.


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money back guarantee claim verification

Claim Verification


Refund claims submitted are tracked throughout the review process.


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shipment manifest tracking

Manifest Tracking


Each shipping label is monitored to ensure shipment.


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unused shipment voiding service

Shipment Voiding


Unused shipping labels are voided to avoid unnecessary costs.


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lost and damage service

Lost and Damage


Comprehensive claims filing and management system.


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weekly reporting

Weekly Reporting


Clear and simple reports show auditing related activities.


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online billing

Online Billing


Secure and easy payments can be made using credit cards.


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detailed shipment reporting

Detailed Reporting


Comprehensive reporting improves operational efficiencies.


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carrier agreement optimization service

Agreement Optimization


Get the discounts on pricing agreements that you deserve.


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