Shipment auditing service
Automated multipoint audit is performed on each shipment
Share a Refund analyzes each shipment within a FedEx or UPS account using a comprehensive inspection, including items like: late delivery, surcharges, double billing and more.
The audit performed on each shipment is based on years of experience in shipment auditing. Over $1B worth of shipments have been auditing by the Share a Refund platform.
Auditing services are supported with proprietary software that delivers industry-leading numbers on speed and precision in the analysis performed on each shipment.
Share a Refund finds more refunds, faster with better software.
Shipment auditing for allGovernment, Large enterprises and small businesses use Share a Refund
Small parcel auditing done right
OverviewShare a Refund performs a multipoint check on each shipment to find any potential refund credits. Reasons why a shipment is eligible for a refund credit include: late delivery, duplicate charges, commercial surcharges, and more. Share a Refund covers all possibilities for refund credits.
Share a Refund’s proprietary software finds more refund opportunities in less time.
How it worksShare a Refund retrieves recent invoices from FedEx and UPS accounts, and analyzes each shipment individually. When a package meets the criteria for a refund credit being secured, Share a Refund updates information related to that package, so that other services within Share a Refund can perform actions on the shipment to reclaim a refund credit back to the shipping account.
Auditing activities for each shipment are available within the Share a Refund application, across several pages and various exportable reports.
TimelineShare a Refund audits shipping accounts in near-real time. FedEx and UPS bill customers on a weekly basis. As such, new invoices are added to a shipping account each week. Share a Refund retrieves these invoices and processes the shipments within immediately.
The length of time an audit takes is dependent on the number of shipments within a given invoice. One thousand shipments per hour is the baseline estimate. Once complete, the results are published to a customer’s Share a Refund account.
Services within the Share a Refund application act automatically on shipments, according to a scheduled timeline. Any inputs required are communicated via email and notification within the Share a Refund dashboard.
In-depth reports on all auditing activities are available for download within Share a Refund. These reports are described in detail on the in-depth reporting service section. Learn more.