Claim Submission Service
Shipment auditing for all
Government, Large enterprises and small businesses use Share a Refund.
Money back guarantee claims are submitted to FedEx® and UPS® automatically
Share a Refund’s claim submission service processes all shipments within a FedEx® or UPS® account eligible for a money back guarantee in near real-time. Claims submitted by Share a Refund get refunded quickly and have a high rate of approval.
Money back guarantee claims are submitted immediately. Faster submittals increases the probability of a refund credit being approved by the FedEx or UPS®.
Money back guarantee claims are submitted with context. Proper documentation increases the probability of FedEx® and UPS® approving the refund credit on a claim.
Engineered for success
Claims submitted by Share a Refund are engineered to maximize the refund credits delivered back to your FedEx® or UPS® account.
Better results. More refunds.
Share a Refund submits money back guarantee claims for you. Any shipment identified by Share a Refund’s shipment auditing service, with reasonable potential for a refund credit being delivered, is processed by the claims submission service, and a money back guarantee submitted to FedEx® or UPS® for that shipment automatically.
Companies of all sizes, including large enterprises and governmental entities, use Share a Refund to submit money back guarantee claims. Share a Refund is more economical compared to the time expense of processing refund claims internally. Also, Share a Refund provides the right information at the right time for each claim submitted, and as a result gets more refunds delivered. Share a Refund is the best choice for submitting money back guarantee claims to FedEx® and UPS® for your business.
Claim submission methodology
Share a Refund’s process of submitting money back guarantee claims to FedEx® and UPS® maximizes claims approved rates gets refund credits delivered faster.
Money back guarantee claims are submitted with contextual information, specifically why the money back guarantee is being submitted. Providing this information to FedEx® and UPS®, improves the approval rates of money back guarantee claims. Share a Refund provides exactly what billing agents look for in approving refund claims for each claim submitted.
Media of claim submission
All claims and disputes are submitted electronically with FedEx® and UPS® by Share a Refund’s proprietary communication platform. The response on these claims is then read into a decision engine that performs exception handling according to the type of exception returned. Technical limitations, inaccurate information and system failures on behalf of the carriers are just some of the claim rejection and failure criteria encountered intermittently. In such cases, Share a Refund resubmits claims, places phone calls, sends faxes or submit tickets with FedEx and UPS as remedial action directed workflows, all systematized, algorithmically tracked and reported in detail within the claim submission reporting service.
New shipping accounts
The cut-off date for refund claims is specific to the type of refund claim request submitted. Late package money back guarantee claims, for example, are 15 days for both FedEx® and UPS®. Whereas other refund claim request types are longer. Upon registration, Share a Refund will audit historical shipments according to the cut-off dates for each reason why money back guarantees are delivered and file claims on those shipments automatically.