Insights

Share A Refund News Articles

Who can report a UPS® package as lost or damaged?

Either the shipper or receiver of the package can contact UPS® to report the package as damaged or lost. However,...

Can a lost or damaged claim be filed on UPS® international shipments?

It is possible to report a package as lost or damaged when delivered to an international location. However, UPS® has...

What do I do with my UPS® package that’s been reported as damaged?

When a package is reported as damaged, make sure to keep the original carton, its contents, and all packing materials...

UPS 2018 holiday shipping schedule for Christmas Thanksgiving and New Years

Get ahead of the holidays with UPS 2018 year-end shipping schedule

The summer sun is still shining, but the time to prepare for the holiday shipping season is fast-approaching. The holidays...

Void unused shipping labels

UPS charges for every single shipping label generated. So, if you, or a third-party shipper, don’t use or void the...

Understanding the different package types for FedEx billing

When negotiating carrier contracts it’s important to understand different package types. Pricing agreements specify service discounts and earned discounts by...

Packages are audited as they go through the UPS network to determine their audited dimensions and dimensional weight

Why dimensional scanner mistakes add extra dollars to each shipment

You may have heard the terms “dimensional scanner,” “dimensioner” or “pallet dimensioner” thrown around in the logistics space. A dimensioner...

UPS damaged package claims process

What can I do if UPS® damaged my package?

You’ve been eagerly waiting for a personalized wine glass to arrive at your house. When you open the package to...

Get started FREE

No credit card or software download required.

Tap to start
product tour