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invalid address correction charges incorrect residential charges and late shipments

5 common billing mistakes on carrier invoices

No system is errorless and carrier mistakes happen frequently. Although carriers like FedEx® and UPS® are giant corporations, they aren’t...

fedex surcharges accessorial fees

Don’t let these five FedEx surcharges surprise you

Your FedEx shipments will incur fees in addition to the standard list rate. Some of these surcharges come as a...

Fedex 2018 accessorials fees surcharges value added services

2018 FedEx® fees for value-added services

There are dozens of accessorial charges to be aware of when shipping. Accessorials account for a large percentage of carriers’...

How to filter UPS billing notification emails

How to filter UPS billing notification emails

performs a multipoint audit on each shipment to find any potential refund credits and completes all follow-up on refund disputes....

UPS 2018 holiday shipping schedule for Christmas Thanksgiving and New Years

Get ahead of the holidays with UPS 2018 year-end shipping schedule

The summer sun is still shining, but the time to prepare for the holiday shipping season is fast-approaching. The holidays...

Understanding the different package types for FedEx billing

When negotiating carrier contracts it’s important to understand different package types. Pricing agreements specify service discounts and earned discounts by...

Packages are audited as they go through the UPS network to determine their audited dimensions and dimensional weight

Why dimensional scanner mistakes add extra dollars to each shipment

You may have heard the terms “dimensional scanner,” “dimensioner” or “pallet dimensioner” thrown around in the logistics space. A dimensioner...

UPS damaged package claims process

What can I do if UPS® damaged my package?

You’ve been eagerly waiting for a personalized wine glass to arrive at your house. When you open the package to...

UPS late shipment money back guarantee

Are you claiming your UPS refunds for late shipments?

UPS’ sophisticated technology capabilities can track, down to the minute, when they deliver a package. If UPS gave you a...

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