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3pl freight auditing software

Should I build, buy or license a freight auditing system?

Carriers are known to make mistakes when billing shippers. Discounts aren’t given when applicable. Minimums and accessorials are often inaccurate....

Tracking number not found in the system

Is the shipment from this week? The shipment will show up in once it has been invoiced by the carrier....

Credit card payments on existing customers invoices

Are you putting a credit card on file for a customer? This can be done within the customer dashboard, using...

Resolve invalid DHL® credentials

Is a customer having trouble entering valid DHL® credentials? Online billing resources are accessed in different applications offered by DHL®...

How to manage customer accounts pausing

Did you get a customer pause email? Notification of automatic actions taken on a customer’s accounts are sent to the...

UPS and FedEx minimum charges in carrier agreements

Understanding minimum charges in carrier agreements

Carrier reps are skilled in making shippers feel like they’ve acquired the best contract that’s ever been negotiated. They throw...

FedEx delivery exceptions

What does FedEx local delivery restriction mean?

The shipped package below is flagged with the exception “Local delivery restriction – Delivery not attempted.” The screenshot below is...

FedEx, UPS and DHL place bets on blockchain

Blockchain is much more than a buzzword. It’s a shared immutable ledger for recording the history of transactions that are...

Should I declare a value on my package?

UPS® and FedEx® automatically protect each domestic package and international shipment against loss or damage up to a value of...

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