Below you'll find a list of all posts that have been tagged as “FedEx”
Over the years FedEx has issued a delivery exception that has left customers confused and frustrated. The shipped package is flagged with the exception “Local delivery restriction – Delivery not attempted.” The screenshot below is an example of what a customer might see. The shipment was on the FedEx vehicle for delivery at 9:23 am, but at 9:54 am the …
Logistics must occur at lightning speed. That’s why Amazon has constructed a delivery service that grants it increased ownership over its supply chain operations, greater flexibility getting packages to customers and power over other shipping giants in the field. This should come as no surprise from the e-commerce giant that acquired a high-end grocery chain for $13.7 billion, forfeited $7.2 …
Shipping options are limited when it comes to small parcel carriers, but that doesn’t mean you have to succumb to poor service or uncontrollable rate hikes. It’s easy to get into a routine with a carrier, especially if you have a long-term business relationship dating back many years. At the end of the day, you need to consider your bottom …
Think of Share a Refund like a digital detective that initiates a comprehensive audit, submits claims on eligible shipments, and diligently tracks refunds until verified. Share a Refund tracks claims and reconciles credits to secure monetary refunds on your shipping accounts. Unlike some auditors who take a cut of every refund secured, Share a Refund only splits the refunds where actions were taken by …
The holiday season is here and shippers are scrambling to find the most efficient way to deliver millions of packages this season. One way carriers are eliminating the last-mile delivery inconveniences is by offering centralized delivery locations. Delivering packages door-to-door in residential areas or remote locations is proving to be a fragmented use of time and inefficient use of resources. …
Carriers are not shy about implementing charges and fees to increase their revenues. Effective January 22, 2018, a 2.5% surcharge will apply to FedEx shipments that are billed to a third party. FedEx, who once set themselves apart in the third-party billing surcharge area, has replicated the 2.5% third-party surcharge used by UPS to capitalize on drop shippers. Who’s impacted? …
Common carriers like FedEx and UPS represent globally recognized and trusted names, but their global footprint can be a disadvantage to shippers needing a niche transportation option. Regional shippers are becoming more attractive as businesses look to cut costs and tighten delivery windows. A regional shipper will focus on specific geographic regions, offer more personable service, advanced flexibility and various …
The Share a Refund app is a centralized hub for parcel managed services. The claim submission service is one feature that processes all shipments within a FedEx or UPS account eligible for a refund in near real-time. Claims submitted by Share a Refund for late delivery, duplicate charges, commercial surcharges, and more get refunded quickly and have a high rate …
E-commerce shopping is here to stay. It’s fundamentally shaping the way consumers shop and the way they expect shipments to be delivered. Retailers and carriers are under pressure to push the boundaries in traditional shipping methods as they strive to exceed customer expectations and manage costs effectively. Here are three trends that are revolutionizing the last-mile delivery landscape. Automation in …
Dimensional weight (DIM) hasn’t always been a regular charge included in shipping rates. In the past, packages were only billed by weight, regardless of the size of the package. For example, if you sold large canvas paintings, the weight would be minimal, but this package would take up a large amount of space in a FedEx or UPS truck. The …
