Share A Refund integrates with Lightspeed to offer the great benefits of shipment auditing and automatic savings on shipping to the one million shop owners on the Lightspeed platform. The app is quick and easy to install, requiring just a few clicks from inside an admin user’s control panel. New to Lightspeed? Learn more about Lightspeed and the great features provided to users at Ecwid.com. Sections below detail the Share A Refund app available on the Lightspeed App Marketplace and provide information useful for administering the app within your Lightspeed Account.
Key points about the Share A Refund Lightspeed App:
Most award winning app
Share A Refund won $100k in 2016. The largest cash prize ever awarded to an app developer for one reason: Share A Refund is a winner for every business that ships with FedEx, UPS or DHL.
Risk-free service
The automatic savings delivered on a performance-basis offers any business nothing but upside. If there’s no refunds, then you pay nothing. 50% of the savings secured is the only charge. A complete win for your business.
Cost-effective alternative
Managing shipment auditing internally takes time, and costs money. Share A Refund does all the work faster than doing the work manually. Using a different app currently? Share A Refund is better.
Best software available
Share A Refund is owned and operated by software engineers. This result is a better product that delivers more refunds. Share A Refund is the very best auditing and recovery app on the Lightspeed app marketplace.
About the integration
Lightspeed provides an oauth integration framework that gives Lightspeed store owners the ability to signup and login to Share A Refund faster. The easy-to-use Share A Refund app, available within the Lightspeed app marketplace is the way through which this connection is made possible.
How to install the Lightspeed App
There are two ways to find and install the Share A Refund Lightspeed App. The sections below are intended to guide users on installing the application.
Direct link install
Note: this is the easiest installation process.
- Go to this page. https://www.ecwid.com/apps/featured/share-a-refund
- Sign in. Sign in to your Lightspeed Control Panel (if not already signed in).
- Click on the Install Button. Located on the detail view for the app.
- Create an account. Go through signup process provided by Share A Refund.
Install from inside your Lightspeed control panel
- Go to this page. https://my.ecwid.com
- Navigate to app marketplace. Located in the left sidebar menu.
- Click on App Market. Located within the App menu item.
- Search for “Share A Refund”. Located up and to the right from where you just clicked.
- Click on the app. The Share A Refund App should be the very first search result.
- Click Install button. Located on the detail view for the Share A Refund app.
- Create an account. Go through signup process from Share A Refund.
Installation Issues
Some users may run into issues related to installing the Lightspeed Share A Refund app.
Email address already in use
This error means the email address associated with your Lightspeed account has previously registered for a Share A Refund account. Share A Refund customer service can assist you with this point. Please contact us for assistance with this issue.
No FedEx or UPS login credentials
You may not have the login information when you sign up for an account. That’s okay, simply proceed through the signup process, by adding what you think your credentials are, as a best guess. This information can always be updated within your account later.
Multiple shipping accounts
The signup process only asks for one shipping account. For starters, provide just one account. Additional accounts can be added from inside your Share A Refund customer dashboard after your user account is created successfully.
No credit card
Placing a credit card on file with ensures a fully active account at Share A Refund. While it’s not necessary to add a credit card when first creating your account, doing so will ensure that there is no lapse in auditing your shipping accounts.
How your Lightspeed information is used
No order, customer or product information from inside of your Lightspeed store is used or stored on Share A Refund. As such, you information is protected within Lightspeed under their privacy and security policies.
How to login to Share A Refund
The best way to login to your Share A Refund account is through your Lightspeed Control Panel. The directions below detail the process with screenshots.
- Go to this page. https://my.ecwid.com
- Navigate to app marketplace. Located in the left sidebar menu.
- Click on My Apps. The second dropdown within App menu item.
- Click on Open App. Located up and to the right-side of the Share A Refund App.
Small parcel auditing and recovery explanation
Share A Refund partnered with Lightspeed to provide a service of small parcel auditing to the Lightspeed ecosystem. Any company shipping packages with FedEx, UPS or DHL would benefit from installing this app.
How to uninstall the Lightspeed App
Uninstalling the Share A Refund Lightspeed App is a two-part process. The first step is to terminate your account at Share A Refund. The second is to uninstall your app from Lightspeed.
- Login to your account at Share A Refund (following the How to login directions above).
- Navigate to the settings page inside your customer account. https://app.sharearefund.com/user/settings
- Click the Terminate contract button.
- Go to this page. https://my.ecwid.com
- Navigate to app marketplace. Located in the left sidebar menu.
- Click on My Apps. The second dropdown within App menu item.
- Click on Details on App. Located up and to the right-side of the Share A Refund App.
Billing Questions
The Share A Refund Application is free to install for Lightspeed Shop Owners. Each week, Share A Refund reports the refunds secured in the last week. 50% of the savings secured by Share A Refund is the fee for service. Read more on the contingency-based billing terms that customers love.
