How to set late fees for customers

The purpose of this article is to guide merchants on how to enable late fees customers.

Directions

Proceed through the following steps to enable late fees for an account:

  • Log in to the dashboard as a admin or manager

  • Navigate to users on the left sidebar, search for a target user. Tap the pencil icon to open the Edit User Detail View.

  • On the Edit User Detail View, Navigate to the Billing Settings Card.

  • Enable the checkbox: Invoice for late fees

  • Confirm the Interest Rate

  • Tap Update

Late Fee Invoices Details

Note:

Because payments are rarely late by exact monthly increments, commercial contracts usually prorate interest daily.

Note:

interest is not calculated on other, late fee invoices.

Example calculation

Refer to the example below:

Note: in the example below the 1.5% monthly interest rate is used.

  • Invoice ID: 123456789

  • Invoice Principal Amount: $2,000

  • Annual Rate: 1.5% × 12 months = 18% APR

  • Daily Rate: 18% ÷ 365 = 0.0493% per day

  • Daily Charge: $2,000 × 0.000493 = $0.986 per day

  • Total for 90 Days: $0.986 × 90 = $88.74

  • Line item amount or the late fee invoice: $88.74

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