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How to obtain carrier api key

An Access Key provides your company access to the carrier system which holds the information you or your customers need...

How to enable fetch carrier payment details

The intent of this article is to instruct the workflow on how to enable Fetch Carrier Payment Details feature within...

Report null shipping accounts

The intent of this article is to provide reference to the Report null shipping accounts value within the Notifications section...

Google maps key integration

Directions: Read documentation Navigate to the Credentials page. Set Key properties (below) Copy and paste key into the new merchant...

FedEx increases rates for 2019 by 4.9% and increases multiple accessorial and surcharges

New year brings new rate increases for FedEx® customers in 2022

As 2021 comes to an end, FedEx® is again leading the charge in announcing rate increases for the new year....

Which shipments are eligible for a refund?

New customer? Tap here to sign up today for free. No credit card or software download required. New customer tip...

How far back does an audit go?

New customer? See your overspend. Analysis and report that details the overspend on recent shipping invoices. No credit card or...

Resolve invalid FedEx® credentials

Are you having trouble entering valid FedEx® credentials? You can change or verify your credentials through FedEx® Billing Online. FedEx...

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