How to set late fees for customers

The purpose of this article is to guide merchants on how to enable late fees customers.

Directions

Proceed through the following steps to enable late fees for an account:

Step 1: Log in to the Dashboard

Step 2: Users

Late fees Users fafafa svg
Navigate to users on the left sidebar

Step 3: Search user

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Search for a target user.

Step 4: Edit User Detail View

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Tap the pencil icon to open the Edit User Detail View.

Step 5: Billing settings

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Navigate to the Billing Settings Card.

Step 6: Checkbox

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Enable the checkbox and confirm interest rate.

Step 7: Update

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Scroll down at the bottom and tap Update.

Late Fee Invoices Details

Note:

Because payments are rarely late by exact monthly increments, commercial contracts usually prorate interest daily.

Note:

interest is not calculated on other, late fee invoices.

Example calculation

Refer to the example below:

Note: in the example below the 1.5% monthly interest rate is used.

  • Invoice ID: 123456789

  • Invoice Principal Amount: $2,000

  • Annual Rate: 1.5% × 12 months = 18% APR

  • Daily Rate: 18% ÷ 365 = 0.0493% per day

  • Daily Charge: $2,000 × 0.000493 = $0.986 per day

  • Total for 90 Days: $0.986 × 90 = $88.74

  • Line item amount or the late fee invoice: $88.74

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