Category: Merchants

Share A Refund News Articles

Steps to enable Carrier Agreement Compliance

Share A Refund makes it easy to know if your customers are getting their deserved shipping discounts. Carrier Agreement Compliance...

How to enable Strip invoices/payment info

The Strip Invoices/Payment Info feature is for merchants who bill customers for additional services outside of the Share A Refund...

How to create CNAME records correctly

Registrars like Google tend to put the domain name at the End Data / Points To field. This creates issues....

Why Share A Refund is free

Some transportation management companies not only charge a monthly fee for their services but enforce a contractual agreement. That’s not...

How to refund a customer credit card

The intent of this guide is to detail how to refund a customer’s credit card transaction. How to refund a...

How to use the Recovery Detail Report

The Recovery Detail Report can be found within the Reporting Dashboard. The intent of this article is to explain the...

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