Category: Merchants

Share A Refund News Articles

Resolve invalid DHL® credentials

Is a customer having trouble entering valid DHL® credentials? Online billing resources are accessed in different applications offered by DHL®...

How to manage customer accounts pausing

Did you get a customer pause email? Notification of automatic actions taken on a customer’s accounts are sent to the...

Disabling a user account

Did the user terminate the account accidentally? Mark the account as enabled = Y from inside the customer dashboard, and...

Merchant invoice format

Detail on the invoice sent to you each month from Share A Refund are listed below. Looking for more info...

How to see recent customer invoices

The recent invoices billed to a customer’s account can be viewed within the Edit User page inside your merchant admin...

Update program manager email recipients

Quick tip Check the Settings page within your admin account. The emails sent to program managers / administrators are editable...

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