Category: Merchants

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How to add or remove users to your shipping accounts

Benefits of adding additional user Best practice security is to have a dedicated account for each user. This includes your...

How credits are applied

This article :: scredits The intent of this article is to outline how credits are applied to your account. Contents...

How to enable paperless billing

The purpose of this article is to provide additional information related to paper invoices sent related to your Account. By...

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Carrier rate limit exceeded

Resolve Carrier API Rate Limit Errors This article explains “Rate Limit Exceeded” (429) errors and how to upgrade your carrier...

Proof of Delivery Report

The Proof of Delivery Report can be found within the reporting dashboard. The intent of this article is to explain...

How Carrier Agreement Compliance (CAC) works

Carrier Agreement Compliance (CAC) evaluates each line item on carrier invoices for rate accuracy. This includes transportation charges, discounts and...

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