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How long do I have to report a lost or damaged package with FedEx®?

New customer? Tap here to sign up today for free. No credit card or software download required. If you have...

What do I do with my FedEx® packaging that’s reported as damaged?

If you received a damaged FedEx® package or contents make sure to keep all original packaging, including cartons and contents,...

How do I report a FedEx package as damaged?

This article details the manual five-step process to follow when damage occurs on a FedEx® package. Outlined below are the...

How do I file a claim for a damaged DHL® package?

This article details the process to file a claim with DHL® Express after a package has been damaged in transit....

Timeline of first refunds

The timing of refunds will vary across shipping carriers and accounts. Once the auditing process has begun, customers can expect...

What documents do I need to submit a lost or damaged claim with FedEx®?

To make the claim process as quick as possible, FedEx® may suggest uploading supporting documentation for the claim as soon...

How to keep up to date with customers

This article details the email notifications you’ll receive to keep you in the know about your customer accounts. New user...

Manage foreign currencies

The intent of this article is to detail how foreign currencies are managed seamlessly for you through the Share A...

How to create ads with Facebook business manager

Social media is a great outlet for marketing to people that have visited your website. Similar to Google, Facebook also...

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