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USPS increases stamp and rates for 2019

USPS record-breaking rate increases are coming

When you hear the phrase “rate increases” you normally think of FedEx, UPS or DHL. However, the United States Postal...

How to add PO number to invoice

Larger corporations have cost controls and must first generate a PO number in order to make a payment on a...

how to protect your holiday and christmas gifts from porch pirates

How to protect your packages from porch pirates

What a wonderful world we live in where a person is able to order a gift online and it automatically...

How to merge user accounts

As a merchant, you might need to consolidate customer accounts. For example, a customer might have their UPS® and FedEx®...

Residential Surcharge discounts are not honored when a package is shipped Ground Commercial to a residential address

How residential surcharge discounts often go unapplied

Nobody likes to be surprised by unexpected charges on their carrier invoices. Unfortunately, it’s common for carriers like FedEx and...

How to identify if the user is a linked user

The Linked User Feature makes managing customers’ accounts more efficient. As a merchant, you may want to view which users...

How to attach sales reps to customer accounts

makes it easy to attach sales reps (or agents) to customer accounts through user roles and the Linked User feature....

Disable or delete user on a customer account

A customer may need help disabling or deleting a user on their account. This article outlines how to easily delete...

How to download a consolidated report for a customer

Useful tip Advanced reports are found inside the customer report dashboard. All reports can be customized by file type, date...

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