Share A Refund performs a multipoint audit on each shipment to find any potential refund credits and completes all follow-up on refund disputes. Share A Refund monitors all shipment dispute activity, so you don’t have to. Once you have Share A Refund on your side, UPS billing notifications can be safely ignored. Outlined below are a few different options to manage UPS billing notifications.
Turn off all notifications in UPS
This is often the most convenient way to stop receiving those billing notifications. UPS notifications are turned off within the My Information section of your UPS account. You would just need to navigate to your name in the top right, tap on My Information and select Please remove me from your mailing list in the Communications Preferences. Make sure to save your preference before leaving the webpage.
A second way to turn off UPS billing notifications is within the Notifications section of Online Billing. Tap on Administration tab and then select the Notifications tab. In this window you can choose the types of email notifications you would like to receive based on your personal preferences. Don’t forget to tap update when you are done so that UPS saves your settings.
Create an inbox filter for dispute denials
You can filter your personal inbox if you don’t want to go through UPS to manage your billing notifications. When you set up an inbox filter, it runs automatically in the background. This eliminates any additional work on your end. If you are using Gmail, you can easily manage all incoming mail using built-in Gmail filters.
- Open Gmail.
- Check the checkbox next to the email you want.
- Click More.
- Click Filter Messages Like These.
- Enter your filter criteria.
If you are an Outlook user, you can use a specific email to create the filter. In your inbox, choose the message you want to create a rule for, and then on the Home tab, in the Move group, choose Rules.
Do one of the following:
- Choose a suggested rule, choose a destination folder, and then choose OK to complete the assignment of a rule.
- Choose Create Rule and go to the next step.
In the Create Rule dialog box, under When I get email with all of the selected conditions, select none or one or more of the available checkboxes. Under Do the following, select the check boxes for the action you want the rule to take when the specified conditions (criteria) are met. Select the Move the item folder check box.
Do one of the following:
- Choose Select Folder and pick an existing folder.
- Choose New to create a folder.
- Choose OK.
In the notification box, do one of the following:
- Choose OK.
- Select the Run this rule now on messages already in the current folder check box, and then choose OK.
