Benefits of adding additional user
Best practice security is to have a dedicated account for each user. This includes your freight audit company. Given the functions related to the services performed, detailed below, the Role type admin is target. Multifactor authentication enabled accounts means that only Share A Refund accesses this information securely.
How the additional user account is used
To perform each of the services built into Share A Refund.
Perform audit and recovery services
Fetch of recent carrier statements, the dispute filing and remediation procedures on previously filed disputes, as well as the verification of savings is enabled through the online billing account for your parcel and freight accounts.
Manage lost and damage claims
The status, management of existing claims and the filing of new claim.
Manage developer projects to enable services
Details for any given shipment are made available within the settings page of your Share A Refund account.
How to change or remove a user account
Look for manage users within your admin dashboard to change or remove a previously created user. Once the change is complete, ensure that the Share A Refund dashboard is updated to reflect the change.
