Transparency is the bedrock for good business, especially in the logistics space where consultants’ fees are based entirely on a shared-savings model. Most consultants lack the tools and sophisticated technology to support doing business the right way. Instead, they end up billing the total amount of refunds or report the total amount of savings. This surface-level reporting prevents the shipper …
Parcel volume globally grew 17 percent last year to 74.4 billion parcels. This is up from 63.6 billion in 2016, according to Pitney Bowes Shipping Index. That means on average there are 2,300 parcels shipped every second across the world. With cross-border e-commerce booming, sources say DHL is testing a new international e-commerce returns process to officially deploy in 2019. …
If you work in the logistics space, chances are you need to know a thing or two about freight claims. If goods are lost or damaged during transit, it’s helpful to know who’s responsible, the required next steps and what measures can be taken to prevent loss or damage. This article will detail the process for FedEx loss and damage …
The subscription box craze has taken over the market. From canine lovers to beauty experts, there’s a subscription box designed uniquely for you. Similar to opening a present from a friend, subscription box recipients open up a box full of surprises that are custom-tailored to their personal preferences. What’s not to love about getting a box full of goodies dropped …
Warehouse technology is constantly changing to keep pace with the demands of today’s evolving supply chain. Warehouse managers are faced with a variety of warehouse management systems (WMS) created to reduce costs, increase efficiency and improve productivity. Many years ago a warehouse was simply a place to store a surplus of goods to be sent to brick-and-mortar retailers. Now, warehouses …
The United States Postal Service (USPS) has stood the test of time. Long before FedEx and UPS existed, the U.S. Postal Service was the only way to receive mail. Although it’s been labeled inefficient and outdated in the past, the last few years the USPS has improved dramatically. Here are a few pros and cons to consider when creating your …
The National Retail Federation (NRF) reported that holiday sales during November and December increased 5.5% over the same period in 2016. With the economy in good shape, all signs point to year-over-year growth this 2018 holiday season. With a string of shopping opportunities around like Black Friday, Cyber Monday, Christmas and the New Year, consumerism makes the holidays even more …
When you ship fragile items like wine bottles or jewelry, you want them to arrive in the same shape as they left. Packages are sorted by machines and handled by UPS workers which inevitably leaves some packages battered and bruised in the process. It also leaves one unhappy customer on the other end of that package. Here are a few …
It looks like carrier surcharges won’t slow down this holiday season. UPS continues to bump up the peak surcharges every year while targeting the popular Black Friday and Christmas shopping season. The carrier claims the surcharges are necessary to offset the additional cost of delivering the increase in holiday packages, hiring additional seasonal employees, and ensuring adequate air and ground …
The holidays are undoubtedly the busiest season for retailers and, as a result, for carriers as well. Carriers like FedEx, DHL and UPS have introduced holiday surcharges in recent years to capitalize on the influx of shipping. FedEx recently announced it will not apply additional residential surcharges during the holiday season but will place surcharges on packages that are oversized, …
